We ship worldwide, however our products are shipped from the United Arab Emirates (UAE).

For deliveries within the UAE, the estimated shipping time is 1-2 business days.

For international shipping, the delivery time is dependent on the destination and indicative shipping time is displayed in the checkout process

For UAE orders: orders below 200 AED are subject to a shipping charge of 20 AED. However, orders totaling 200 AED and above qualify for free shipping.
For International orders: shipping cost is dependent on the items ordered and the destination country. Shipping cost will be calculated upon checkout. Please note that International orders may be subject to local import duties and taxes, which are the responsibility of the buyer!

Yes, international orders may be subject to import duties, taxes, and customs fees once they reach your country. These charges are set by your local authorities and are not included in our product prices or shipping costs. The recipient is responsible for paying any applicable fees upon delivery. We recommend checking with your country’s customs office to understand what these costs might be before placing an order. Please note that customs processing can occasionally cause delivery delays beyond our control.

In the unfortunate event that your package is lost or arrives damaged, please contact our customer support team at info@mini-melons.com or the contact form on our website. We will work with you to resolve the issue promptly.

We have a dedicated page that provides detailed information about our return policy. Please visit our Returns page to learn more about the process and requirements for returning items.

If you are unavailable to receive your package during delivery, our shipping provider will usually attempt a re-delivery on the next business day.

Yes, we provide tracking information for all shipped orders. Once your order is dispatched, we will send you a confirmation email with a tracking number.