If your order arrives with a missing item, please contact us through the contact form or info@mini-melons.com with your order number and the details of the missing item. We will investigate the issue and work to resolve it promptly.

We apologize if you received a faulty or damaged item. Please contact us through the contact form or info@mini-melons.com and provide us with your order number and details of the issue. We will assist you in resolving the problem, which may involve a replacement or refund.

We understand that sometimes changes or cancellations are necessary. If you need to make changes or cancel your order, Please contact us as soon as possible through the contact form or info@mini-melons.com. We will do our best to accommodate your request if the order has not yet been processed or shipped.

If you realize that you have entered the wrong shipping address, please contact us immediately through the contact form or info@mini-melons.com. If your order has not yet been shipped, we may be able to update the address for you. However, if the order has already been shipped, it may not be possible to change the address.

We accept Visa, Mastercard, and American Express for online payments. We also offer Apple Pay for a seamless checkout experience. Please note that at the moment, we do not offer cash on delivery as a payment option.

Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to track the status and progress of your shipment. Please allow some time for the tracking information to become available after your order has been shipped.

We are currently only operating an online webshop and we do not have a physical store at the moment. Please feel free to reach out to us over Whatsapp, Instagram or Email for any product related inquiries.